Sheraton Parco De' Medici Rome Hotel

Staff were superb. My husband was unwell and they called an ambulance, got medication, helped us,interpreted,. One girl in particular'Mihaela'was so thoughtful but all were caring. We had to stay an extra 2 days and the food, attention and service were superb.Close to the airport, so a good hotel to stay at the end of a Roman holiday or business trip. Also, free WIFI with 7 terminals.

Almost everything (besides the internet charges in the room), however there was an area in the lobby with free internet. In the summer time the hotel is much nicer than in the winter!

Internet charges are quite high!

Well corresponded to it's four stars, it's a modern and confortable hotel.

I liked the hotel a lot, also the fact that you can be in Rome city center in less than half an hour with the free shuttle bus provided by the hotel, but I will never again stay in this hotel because they try to make ridiculous money out of anything, on the second day of our stay my girlfriend felt sick, so when I called the reception asking for an aspirin, they said it would cost me 16 euros.. it took me leaving my girlfriend alone for ten minutes and walking to the mall nextdoor to get one myself, but I don't think that's the way you should treat your customers if you want them back one day. Also the check in is after 15hs, so if you arrive early you'll have to wait a long while like we did, and spend again ridiculous money on their restaurant and pool bar.

Nice garden area around the pool, a very relaxing environment for business or peasure. Rooms are spacious and well-appointed.

We thought this was an airport hotel but it was miles from anywhere, including the airport, a 30e taxi ride away. If you don't have a car you are really stuck with paying for overpriced drinks and meals. The internet charge was way over the top for an unreliable connection. Reception was a sea of folks complaining - one lady waited 2 hours for her rooms to be ready; another guy was told he would have to drive to another building because the restaurant in his building was booked out and then he would have to pay parking charges 3 times! There was water leaking inside the walls of our room.

There was a coach which took you to the city center 6 times a day.That was convenient as the hotel is a 30 minute drive from the city.The food is fantastic. It is located in a quite area.

I think the facilities, even the Gym could be improved a couple of equipment where broken.

Rate of parking I think is too expensive

good breakfast, nice morning walk round golf course

No pool in the winter months - even though it was hot enough to swim

Poor and expensive wifi Lack of confort in the room - old bathrooms Limited menu options Extremely expensive per value

The gardens provided a lovely relaxed setting. The dining room was spacious and welcoming. The shuttle bus service (for a small fee) was appreciated as the resort is some distance from the city and other facilities.

The lift operated erratically with the swipe card. The food and drinks were expensive. It would be handy to have a shuttle bus service to Termini.

A lovely Resort with magnificent staff who dealt with every query in a professional manner. Language is not a problem as all staff appear to be multilingual. The shuttle bus to the City was excellent and a real bonus after a days sightseeing around Rome.

Pricing on all food was expensive for a family. Yet again if you were on your own playing golf given the convenience you would probably say that okay.

As always the excellent Sheraton hospitality

Excellent location if staying for 1-2 nights - shuttle service to the city and close proximity to the airport makes it an ideal choice if for example you have 1 free day (thus you are able to use the shuttle to the city) and on the next morning you have an early flight (close proximity to the airport allows you to avoid any traffic jams).

I the way that the room was set up,it was very spacious and had everything one would require for an overnight stay.

The price of items in their mini bar were a bit over the top,very expensive.

Loved location not too far from airport and ring road

I liked the rooms space size, and the staff treatment to the Hotel gust.

The bad smilies of the cal adores.

Clean, relaxing atmosphere, excellent food at all times.

Pricing of drinks is almost robbery. 32 euro for a medium beer and three cokes is theft. The food pricing was better - still high, but so was the quality, so that was value for money, but the drinks, offputting.